Most Asked FAQs
How long does it take to set up an account?
Orders are usually set up within 24 hours.
I currently host with another web hosting company. Will you transfer my site?
Yes, your site will be transferred for
free.
How do I access my CpanelX control panel?
You can login to your CpanelX control panel at
http://yoursite.com/cpanel where "yoursite" is your own domain name.
I am new to hosting sites. Will you offer support?
Yes we offer 24/7 e-mail support. Just send us your question and you should expect a response.
Is there a manual I can reference to use Cpanel?
Yes, within you cpanel there is a manual plus tutorial videos.
Which folder do I upload my web pages to?
You should place all of your web documents in the
public_html directory.
I keep getting errors when trying to publish with Frontpage?
The most common problem is not using the full url when uploading your site. Make sure you use the entire ftp.domain.com in the address you are attempting to publish to.
How long does it take for my DNS changes to update world wide?
Normally you can expect to see your web site DNS to change within 24-48 hours once you have made the modifications at your registrar.